Last updated: 23 October 2026
GoGo Refund Policy
Try It First
You can try the Planner free for the trial period before you pay for GoGo Pro. No card is needed for the trial.
Full Refund Within 14 Days
If you ask within 14 days of your first payment, or of a yearly renewal, we will give you a full refund. Email support@travelscore.app from your account's email address.
After 14 Days
After 14 days we do not give partial refunds for the rest of the year. If you cancel, you keep GoGo Pro until the end of the year you've paid for, and it won't renew.
Cancelling GoGo Pro
Cancelling your subscription does not give you a refund. It stops the next renewal, and you keep GoGo Pro until the end of the year you've paid for. To request a refund within 14 days, email us as described above. Deleting your account also cancels GoGo Pro, without a refund for the rest of the year; the 14-day refund request still applies. Your legal rights still apply.
How Refunds Arrive
Refunds go back to your original payment method, usually within 5–10 business days, depending on your bank.
Your Legal Rights
Where the law gives you more rights — for example, a cooling-off period where you live — those rights apply.
The iPhone App
The GoGo iPhone app is free and sells nothing, so there is nothing to refund through Apple.
Contact
Questions about refunds? Email us at support@travelscore.app. See also our Terms.
Haile & Co. LLC8 The Green #25785
Dover, DE, 19901, United States